The five criteria groups, their weights and the formula

The Ledger score is a whole number from 0 to 100. It adds points for 19 criteria in five groups: Licence and transparency (20), Safer-gambling controls (25), Payments and withdrawals (20), Markets and product (20), and Support and complaints (15). A criterion scores only when the operator publishes it. The score does not measure odds or service quality.

Bookie Ledger editorial team · checked 7 November 2026

What does the Ledger score add up?

The score is a sum of points. Each of the 19 criteria is a yes-or-no question about what an operator publishes on its public pages. Some criteria carry more points than others.

The criteria are sorted into five groups. The group weights add up to 100, so the total needs no rescaling.

Score groups and weights, version 1.0 · Source: Bookie Ledger methodology · Checked 7 November 2026
Group	Weight	Criteria	Maximum points
L Licence and transparency	20	3	20
R Safer-gambling controls	25	5	25
P Payments and withdrawals	20	4	20
M Markets and product	20	4	20
S Support and complaints	15	3	15

Bottom line: five groups, 19 criteria, 100 points in all, and every point is tied to something an operator publishes.

Which criteria sit in each group?

Each criterion has a code, a points value and a plain definition. Three of them rest on rules in the Gambling Regulation Act 2024.

The 19 criteria and their points · Source: Bookie Ledger methodology, with Act references from the Irish Statute Book · Checked 7 November 2026
Code	What the operator publishes	Points	Rule behind it
L1	GRAI licence number on its own site	8	Act s.110(1)(a)(ii)
L2	Licensee named in its terms	6	None
L3	Terms carry a version or a date	6	None
R1	Deposit limits	6	Act s.164 (limit set by the player)
R2	Break (time-out)	5	None
R3	Self-exclusion offered by the operator	6	National register not in force
R4	Time reminder (reality check)	4	None
R5	Link to help in Ireland	4	None
P1	Deposit methods from a list of eight, 1 point each: debit card, Apple Pay, Google Pay, PayPal, Revolut, Skrill, Neteller, Open Banking or bank transfer	up to 8	Act s.165 rules out credit cards
P2	Withdrawal limits	4	None
P3	Processing time stated	4	None
P4	Fees stated	4	None
M1	Menu categories from a list of ten, 1 point each: football, horse racing, greyhound racing, GAA, rugby union, golf, tennis, boxing and MMA, darts and snooker, esports	up to 10	None
M2	In-play betting described	3	None
M3	Streaming described	3	None
M4	Cash out (early settlement of a bet) described	4	None
S1	Support channels from chat, e-mail and phone, 2 points each	up to 6	None
S2	Support hours stated	4	None
S3	Complaints procedure stated	5	None

Counting P1, M1 and S1 as separate yes-or-no items gives 37 facts per operator behind the 19 criteria.

Bottom line: L1, R1 and the P1 list follow the Act; the other criteria are about completeness of published information.

What is the formula?

Ledger score = L + R + P + M + S, where each letter is the points earned in that group. The result is a whole number with a maximum of 100.

Equal scores share one place and are listed alphabetically. Beside every score you see the date of the last recalculation and the weights version: "Ledger score 75 of 100 · recalculated · weights v1.0".

A label such as "Highest on among " is used only with a named criterion and the number of operators compared. There are no stars and no "out of 5" ratings.

Bottom line: add the five group totals; ties are alphabetical; the date and version always sit next to the score.

How do you recalculate a score by hand?

Take the published values for one operator from the comparison matrix. Give each criterion its points, add each group, then add the five groups.

The table below uses an invented operator. It is an example, not a real operator and not a real result.

Example only: a made-up operator scored with weights v1.0 · Checked 7 November 2026
Group	Points earned	How it adds up
L	14	L1 8 + L2 6 + L3 0
R	21	R1 6 + R2 5 + R3 6 + R4 0 + R5 4
P	13	P1 five methods = 5, P2 4, P3 0, P4 4
M	14	M1 seven categories = 7, M2 3, M3 0, M4 4
S	13	S1 chat and e-mail = 4, S2 4, S3 5
Total	75	14 + 21 + 13 + 14 + 13

Bottom line: the example operator scores 75 of 100; a real score is built the same way from the matrix.

What happens when a value is missing?

A criterion that the operator does not publish scores 0. The cell reads "Not published on the operator's public pages on ".

A page that cannot be opened from Ireland, or sits behind a login, is marked "Could not be verified on " and also scores 0. Neither status is described as a weakness of the service.

An operator with more than three of the 19 criteria marked "could not be verified" stays in the matrix. It leaves the ranking with the label "insufficient public data".

Bottom line: a gap scores 0 and is labelled as a gap, not as a fault.

What does the score not measure?

The score measures how completely an operator publishes information. It does not measure odds, margins, payout speed, app quality or customer service.

Larger operators can publish more pages and so can score higher. We did not place bets, open accounts or deposit money to test any service.

For the effect of different weights on the order, see the score sensitivity table.

Bottom line: a high score means well-documented, not better value.

How are weights versioned?

The current set is WS-1 version 1.0. Weights are not changed after the fact. A new set would be published as version 1.1 and logged on the changelog.

Scores are recalculated on the first Monday of each month, and whenever an input fact changes. The data behind each input is described on the data collection page.

Bottom line: version 1.0 is fixed; any change becomes a new, logged version.

Sources

Gambling Regulation Act 2024, ss.110, 164 and 165: Irish Statute Book, checked 7 November 2026.
GRAI licence register: grai.ie.
GRAI Protection Tools, on the tools named in group R: grai.ie.

Bottom line: the Act and the GRAI pages are the reference points; the rest is operator-published information.

What changed

7 November 2026: weights version 1.0 recorded. No operator score has been calculated on this build yet, because the 37 facts per operator are not collected. See the methodology overview and how to check a licence.

Bottom line: first version, no earlier history.

Where to go next